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  • Nguyen Hoang Hai has +15 years experience in Information Technology industry specializing in Service Desk, Infrastructure Management
  • He has strong experience in IT Support as MES, PLM, SAP
  • He has strong in automating, scripting and integrating between IT systems
  • He has more experiences proven skills of problem solving, which includes root cause analysis, propose and implement solutions for complex system in enterprises
  • He has a lot of experience in administrating and operating ITSM tool, system monitoring tool
  • He has get ITIL Expert Certificate, ITIL 4 Managing Professional Certificate