ITSMExpert.org > Phan Chi Trung
team-image
  • Currently, Phan Chi Trung working for Vinfast (a member of Vingroup, and ietnam first car and scooter manufacturing) under role ITSM Expert.
  • He has more than 14 years’ experience working in various retails and manufacturing IT domains like Service Desk, ITSM, infrastructure, planning, IT automation, MES (Manufacturing Execution System), ERP.
  • He has helped to establish and build ITSM system such as IT escalation process, regularly employee verification process, build IT dashboard tool for VinFast IT.
  • He has get ITIL Managing Professional Certificate by PeopleCert.org